We contacted Tom a couple years before we planned to sell. He updated us regularly with helpful information to make us more knowledgable about the market and the selling process. We did not have much experience in this area, so his timely comments and suggestions were most helpful. We were especially impressed with his concern for our emotional and physical well being in a complicated moving process. He regularly offered helpful recommendations to ease our stress during the process. And bottom line, he helped us get an excellent return on our property.